This could be related to the MOST cable recall. Go to the NHTSA.gov site to see if your Pilot is included in the recall and exactly what it is and what the fix entails. You'll have to enter your VIN to check.
"American Honda Motor Co., Inc. (Honda) is recalling certain 2019-2022 model year Pilot and 2019-2023 model year Passport vehicles. The Media Oriented Systems Transport (MOST) communication coaxial cable was improperly designed and manufactured, resulting in deformed terminals and potentially causing poor, or lost, connections intermittently between the audio display unit and the vehicle cable connector."